Most of our shipping is done via the United States Postal Office First Class or Priority Mail. All customers will receive a tracking number.
Some rushed shipments will be done via USPS Expedited or UPS 2 day air. Whatever method is chosen, the customer will receive a tracking number.
We ship to most countries around the world!
Would you like to return an item? Please visit our returns policy page at http://www.urbanwesternwear.com/returns
Please visit our contact page for all customer inquiries by clicking here.
Customer service is open 11am-5:30pm Monday through Friday. Normally we can resolve all customer issues within 24 hours. If not possible within 24 hours, we will resolve all issues within 5 business days.
Our contact information is located on our contact page by clicking here.